NG Remote Control 2.0

NG Remote Control by Mastermaq is a secure, high-performance solution for remote support and administration. It enables technicians and teams to connect to desktops and servers in seconds, diagnose issues in real time, guide end users, and keep systems running smoothly—no matter where they are.

Key features:

• Fast, reliable remote access even over low-bandwidth connections
• One-click session start via temporary codes or persistent agents for unattended access
• Multi‑monitor viewing and full keyboard/mouse control with clipboard synchronization
• File transfer and remote file management to move content safely between devices
• Built-in chat and optional session recording for training and audit purposes
• Granular permissions with role-based access controls and optional two-factor authentication
• Strong security with modern encryption and hardened architecture
• Detailed logging and reporting to track sessions and activity
• Remote reboot and automatic reconnection for elevated or restarted sessions
• Lightweight deployment at scale with centralized settings

Ideal for:

• IT help desks and managed service providers
• Internal IT teams supporting distributed or hybrid workforces
• Consultants and trainers who need to demonstrate or assist in real time

With NG Remote Control, you can reduce downtime, improve user satisfaction, and lower support costs—all while maintaining the security and oversight your organization requires.

NG Remote Control is developed by Mastermaq. The most popular version of this product among our users is 2.0. The name of the program executable file is NGRC.exe.